update bug report template, add crash report template

.gitlab/issue_templates/bug-report.md

@@ -1,6 +1,6 @@
 ## Summary
 
-(This template will help you publicly describe an issue you have encountered. Contact email support, when you do not with to openly describe your Issue.)
+(This template will allow you to precicely describe an issue you found in public. You can contact support to do it in private.)
 
 (Fill out what is relevant to your issue and delete what's not)
 

.gitlab/issue_templates/crash-report.md

@@ -0,0 +1,34 @@
+## Summary
+
+(This template will allow you to precicely describe an issue you found in public. You can contact support to do it in private.)
+
+(Fill out what is relevant to your issue and delete what's not)
+
+## Steps to reproduce
+(What did you do before the game crashed? Providing a step by step guide can help us find what went wrong.)
+
+Example
+1. Load the first Level
+2. Go to the Laptop and click the screen 4 times
+3. The game crashes.
+
+(Please mention when you managed to make the same crash happen again.)
+
+## Did you change any settings?
+
+(We will provide you with an option to just dump your config here in the future, but for now just describe what you did.)
+
+## How do you play the game?
+
+(With a racing wheel and a touch screen, obviousely)
+
+## Please give us some System Info
+
+- OS: GameOS 42
+- Processor: intel Ryzen 1234XD
+- Graphics Card: Radeon Battlemage Pro
+
+## Possible Fixes
+(This is the section for nerds, that already dug up our source code and know exactly what is going on.)
+
+/label ~crash